Terms and Conditions
Note:
1. All payments are accepted via online modes only.
2. No returns or exchanges for change of mind.
3. Returns are accepted only for damaged products with a full unedited unboxing video.
4. Orders are dispatched within 2 business days.
Introduction
Welcome to Mithvo Toys India Private Limited. By accessing our website or placing an order, you agree to comply with the terms and conditions outlined below. Please review them carefully before proceeding with any transactions.
Product Information
We specialize in wholesale toys, ride-on vehicles, scale models, batteries, and accessories. Product specifications, descriptions, and images on our website are provided for reference. Slight variations in color or design may occur due to manufacturing or screen differences.
Order & Payment Terms
Orders can be placed online and must be prepaid through secure payment options such as UPI, net banking, or debit/credit cards. Cash on delivery (COD) is not available. Ensure accuracy in shipping and contact details while placing an order. We are not responsible for delays caused by incorrect information.
Shipping & Delivery
Orders are processed within 1–2 business days. Delivery timelines vary based on location and are estimated at checkout. Shipping costs and delivery estimates are clearly communicated before payment.
Return & Refund Policy
Returns are accepted only for damaged items. To qualify for a return or refund, you must submit a complete unedited unboxing video as proof. Refunds are processed within 5–7 business days after successful verification. For full details, please refer to our Cancellation & Refund Policy.
Product Availability
All products are subject to stock availability. We reserve the right to limit quantities or discontinue any product at any time without prior notice.
User Responsibilities
By using our website, you agree not to misuse any part of the site for fraudulent or unlawful purposes. You also agree to provide accurate, up-to-date, and complete information when requested.
Privacy and Data Security
We collect customer information strictly for order processing and customer service. Your data is handled in accordance with our Privacy Policy and is never shared with third parties without consent.
Intellectual Property
All images, logos, trademarks, and content on this site are the property of Mithvo Toys India Private Limited. Unauthorized use, copying, or distribution is strictly prohibited.
Limitation of Liability
Mithvo Toys is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All services are provided "as is" without warranty of any kind.
Indemnification
You agree to indemnify and hold harmless Mithvo Toys, its team, and partners from any claims or liabilities resulting from your misuse of our services or violation of these terms.
Policy Changes
We may update these Terms and Conditions without prior notice. Please review them periodically. Continued use of our website indicates your acceptance of the latest version.
Contact Information
If you have any questions or concerns regarding these terms, feel free to contact us: