At Mithvo Toys India Private Limited, we aim to process all orders within 1–2 business days (excluding weekends and public holidays) following payment confirmation. In rare cases of delays, customers will be informed promptly. We prioritize fast and reliable processing to ensure timely dispatch of your orders.
We offer standard and expedited shipping options across India. Customers can choose their preferred method at checkout based on urgency and budget.
Please note: These are estimated timelines. Delivery may vary due to courier delays, weather conditions, festivals, or logistical challenges.
Shipping rates are calculated based on the delivery location and order weight. Final shipping charges are shown at checkout before payment. We also offer free shipping on orders above a specific value during promotional campaigns. Additional surcharges may apply for remote or out-of-delivery areas.
Unforeseen circumstances such as natural disasters, lockdowns, public holidays, strikes, or courier delays may occasionally impact our delivery schedule. In such cases, our team will keep you updated through email or WhatsApp.
If your tracking information is inactive or if the package appears lost, please contact our support team for immediate assistance.
If delivery fails due to an incorrect address, recipient unavailability, or other reasons, our courier partners typically make a second attempt. If the package is returned to us, we will reach out to coordinate reshipping. Please note that additional shipping charges may apply in such cases.
Currently, we deliver only within India. However, we are actively working on expanding our services to international markets. Stay tuned for updates regarding international shipping availability.
If your package arrives damaged, please take clear photographs and contact us immediately. Our team will investigate and offer a resolution, which may include a replacement or refund depending on the issue. For lost shipments, we will coordinate with the courier service to resolve the matter swiftly.
For information on returns and eligibility for replacements, please refer to our Return & Refund Policy. Only damaged or defective items are eligible for returns, and a full unboxing video is mandatory as proof.
If you have questions about your order, shipping status, or delivery process, feel free to reach out to us:
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Welcome to Mithvo Toys India Private Limited,Best Wholsale Supplier based in India for high-quality scale models and all other kind of Products. We offer a wide range of toys at Reasonable rates, perfect for collecters and resellers. We also offer a large range of replacement rechargeable 6v, 12v, 24v and 48v batteries as well as lots more ride-on.
